Enter your username and email address in this page. Our system will automatically generate a new password and send to your email address; if you can't remember your username, contact Customer Service and advise us of your real name. We'll recover your account info mannually and send them to your email.

You don't have to be a member to shop, but you'll lose the opportunity to accumulate bonus points that can redeem unlimited cash and other free member benefits. It's very easy to join our membership. Simply review and agree to our terms & conditions and fill in some basic information, that's it!

We aim to deliver on the same day the payment is confirmed so that you may recieve the goods on the next day. Otherwise, your product will be delivered to door within 7 working days (not including weekends & holidays).

• We deliver to the address you specified via registered courier services such as HCT or postal service whichever deemed a better one for your shipment; if you are purchasing for outside of Taiwan, please provide an address within Taiwan; make sure that you will be able to sign off the delivered package - no PO Box.
• Delivery is FREE with an order of NT$ 800 and above; however, for orders less than NT$800 shipping and handling fee is a flat rate NT$80 per order. You may also purchase an additional gift bag.

Bank or ATM Transfer • 24 hr Payment at Convenient Stores • WebATM • Credit Card

Bank or ATM Transfer:

Please go to your nearest bank or ATM machine to transfer your total to the following:

Bank:		ShangHai Commercial & Saving Bank, LTD. 中山分行 (ATM #011)
Account Name:		馨力陽有限公司
Account No.:		23-10200-1033558

If you are using ATM machine, please email below detail to our Customer Service:

1. Order Number*
2. Your Name
3. Your Phone Number
4. Last 6 digits of your bank account you used to transfer

If you are transferring the payment in a bank, please note your order number* in the transfer slip.

Note 1: *Your order number will be sent to your email once the purchase is completed.
Note 2: If you are paying for more than one order, please enter all order numbers.

24 hr Payment at Convenient Stores:

Please go to our PCHOME Online Store for your convenient stores payment order.

WebATM Online Bank Transfer

If you have a bank card reader attached to your computer, you can use this service to pay directly. We’ll be notified of your payment automatically and proceed to delivery.

Note 1: This service is brought to you by SunTech 24payment service.

Credit Card Online Payment:

We accept VISA and Master Cards. Vis SSL 128bit encription, Verisign and the latest Visa 3D verification technology, it's safe to shop with us! This service is provided by esafe's (SunTech) MSTS, the leading e-commerce service provider. The purchase detail on your credit card bill will appear as "紅陽科技 e`safe 金流服務".

Do we as the consumer need to pay any extra transaction fee?
No! You'll never have to pay additional fees

Transaction Safety
Each transaction goes directly to the bank (such as Bank of KaoSiung) via the 128bit SSL encription technology. NO ONE will be able to see your credit card information. in-Parenting and its e-commerce service provider in no way could see your credit card information nor could we keep it!

For defective/return products, please contact our Customer Service. Our 7-days return policy allows you to return or exchange products due to product defects or other reasons, however, we do not accept returns due to like or dislike of the products. Please ensure that the products you order is exactly the product you want. If a returned product does not appear to have any defects, the consumer will have to pay for the cost incurred. Furthermore, any returned product will not be accepted if they do not have intact product, product packaging, user manual, spare parts, and other attached labels. You will be refunded (or exchange for products) after returned product has been inspected.

Note: We do not accept product return or exchange 7 days after receipt of products, please check your products upon receipt.

Yes, please enter your company name and registration number in the "Add Comments About Your Order" while checking out the order. Please ensure the information you have given is correct as we are not able to change the receipt after it's been issued.

Please contact us for detail.

Yes, we welcome resell partners, please contact us for detail.

At this moment we do not have a physical store. However, you can see our products in our reseller's store near you.

All of the products we carry do not contain BPA, Phthalate, heavy metal, or other hazardous material. They comply with some of the following internationl safety requirements. For details, click on the standards to read more:

• ASTM F2236-03　
  Standard Consumer Safety Specification for Soft Infant Carriers Standard Consumer Safety Specification for Soft Infant Carriers
• ASTM F-963
  Standard Consumer Safety Specification for Toy Safety
• EN 71
  European Safety of Toys
• EN 14372
  European Child Use and Care Articles. Cutlery and Feeding Utensils
• CRC. c931
  Canada Hazardous Products (Toys) Regulations
• ISO 8124: Part 1: 2002
  China Toy Safety Requirement
• CE
• FDA
• UL
• ISO 10993
  Medical Biocompatibility
• EN 55014-1,-2, EN 55022, EN 61000-4-2
  European EMC/ESD
• EC 91/338/EEC & EC 2005/84/EC
  Cadium, DEHP, Phthalate, BPA tests
• 16 CFR 1500.3
  Total Lead Content Test
• RoHS
  European Directives on Limiting Use of Hazardous Material
• CPSC
  Consumer Product Safety Committee
• TOG
  Thermal Resistance BPA
• 16 CFR 1303
  CPSA Ban of Lead-Containing Paint and Certain Consumer Products Bearing Lead-Containing Paint
• EN 1122:2001
  Determination of Cadmium

Contact our Customer Service via:

Online Message:		"Forum", "Contact Us"
E-mail:		contact@in-mommy.com
Phone:		(02) 2511-8669 (10:00 ~ 17:00), for weekends or holidays, please email instead.
Fax:		(02) 2511-8669、(02) 2861-0477
Post:		9F-1, Nanjing East Road Sec. 1, Taipei, Taiwan 104